Shopping guide
Buy at Simorra.com
You can access the purchase by going to any category in the menu. Our articles are grouped by product categories as well as an option to see all the available products.
To make the purchase, you must click on the image of the desired garment, select the size, the color if necessary and click on the "ADD TO CART" button.
You can see the selected products by clicking on the "BASKET" button (at the top right of the page) and then on "VIEW BASKET".
To remove any selected garment, you must click on the cross that appears next to the name of the garment, it will be removed and subtracted from the total amount of the purchase.
To finalize the purchase, you must select "PROCESS ORDER" and a window will appear where you must add your data as a customer. If you have a discount coupon, you can use it at this time on the right side of the screen.
It is very important that you fill in these fields correctly and check that the email entered is correct, as we will notify you by email of all the progress related to your order.
Once the fields are completed, you must select "CONTINUE WITH SHIPPING" to advance to the selection of the shipping method. If you wish to receive the order at your home, the address provided on the previous screen will be taken into account. In the event that you wish to modify the address, you can do so by selecting "CHANGE" in the upper left box, where the shipping address is displayed. Once the shipping method is selected, you must select "CONTINUE WITH PAYMENT".
In this last step, you must choose the payment method among the available methods, as well as fill in the corresponding information and select "PAY NOW". In the case of a low amount, your order will be completed and we will indicate that the order has been placed. If, on the contrary, it is a higher amount, you will have to verify the purchase with your bank. We provide more details about this step below:
Practical guide to finish your online orders.
- Click Checkout and look at your mobile. You will immediately receive a notification from your bank to authorize the payment
- Without leaving our website , authorize the payment following the instructions of your bank. May require you to enter a code to complete the process
- Once authorized, our website will be updated and the purchase confirmation and your order number will appear.
If you have placed the order correctly , you will receive a confirmation email with your order number and we will immediately prepare it so that you can enjoy it as soon as possible.
Once your order is confirmed, you will receive it within 2-5 business days (Monday to Friday). This period may be affected in periods of high intensity sales. The term for orders outside the Peninsula may vary depending on the country of destination.
All shipments to the Peninsula are free for orders over €100. The return period is 15 days from receipt of the order.
